a little bit more about us

Elstead Dental Surgery provides all aspects of modern dental care, enabling you to achieve a healthy and attractive smile. We will take the time to discuss your dental health, your wishes and your concerns and advise you of the best treatment options available.

We are passionate about preventative dentistry and this means identifying and treating potential dental problems before they become painful, complex or costly to treat.

At Elstead Dental Surgery, we aim to make your visit as comfortable as possible and offer a friendly, relaxed and gentle approach to your treatment. Our dentists and support staff are specially trained to make your visit a better experience. Please let us know if you feel anxious about dental treatment and we can tailor your dental visit according to your wishes.

Cancellation Policy

If your appointment time becomes inconvenient for you, please contact us as soon as possible. This allows us to schedule in a patient who may be in urgent need of our care. We strive to accommodate the appointment needs of our patients, and make every effort to keep on time for appointments scheduled.

Patients are advised that they will be charged a fee to cover surgery costs, if they give less than 24 hours notice for cancellation, or fail to be present for a scheduled appointment. This fee will equate to £30 per half an hour of clinical time lost.

Your Safety

At Elstead Dental Surgery your safety, health and well-being is our priority. In order to maintain the highest standard of patient protection, cleanliness and sterilisation, we comply with or exceed British Dental Association guidelines in decontamination and infection control as well as with the latest national cross infection regulation HTM 01-05. We use disposable treatment items whenever possible and follow strict guidelines and procedures in instrument sterilisation and infection control.

All our clinical team members are registered with the General Dental Council. All members of our clinical staff undergo regular training in medical emergencies and radiation protection, decontamination and infection control as well as safeguarding children and adults at risk to ensure you are in safe hands. In order to reduce radiation exposure to our patients, we have invested in a state of the art digital x-ray system. We follow the guidance of Royal College of Surgeons (RCS ENG) to determine how often you need radiographs taken.

Everyone who works at Elstead Dental Surgery has a legal duty to keep information about you confidential and we take confidentially very seriously. In providing your dental care and treatment, we will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. Click here to read more what type of information we hold, why we hold it and what we do with it. You can also read our full Privacy Notice to our patients here

Disabled Access

The practice is location on the ground floor and access is possible for disabled patients. Please contact the Surgery to discuss your specific requirements. 

Complaints

We endeavour to give you the best service possible at all times, but there may be occasions when you feel you wish to express dissatisfaction. We offer an in-house procedure to deal with your concerns. This gives you the opportunity to discuss any problems which may have arisen. If you wish to make a complaint about the services of the practice, please contact our Practice Manager in the first instance.

Please refer to our Complaints Handling Policy

Privacy PolicIES

You can find our privacy policies here:

Privacy Notice

Privacy Notice for Children

Our Terms & Conditions.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [Elstead Dental Surgery]’s relationship with you in relation to this website.

The term “[Elstead Dental Surgery]” or “us” or “we” refers to the owner of the website whose registered office is [The Green, Elstead, Surrey, GU8 6HA]. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [Elstead Dental Surgery]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.